Refund & Cancellation Policy

Last updated: August 2026

Subscriptions

  • Paid plans are subscription-based and charged in advance via Cashfree auto-debit, plus 18% GST.
  • You may cancel auto-renewal at any time from the Subscription page (or by contacting support). After cancellation, your plan remains active until the end of the current paid period and no further charges occur.

Refunds

  • Fees for a billing period that has already started are generally non-refundable, as the service is delivered instantly on activation.
  • We will issue a full refund for: duplicate charges, charges made after a confirmed cancellation, or failed transactions where the amount was debited but the plan was not activated.
  • If we are unable to provide the service for an extended period, we may refund the unused portion of the current period at our discretion.

How to request

  • Email dsc@comfile.in from your registered email with your invoice number (SUBINV-…) and the reason for the request.
  • Approved refunds are processed to the original payment method within 5–7 business days via Cashfree.

Free plan

  • The Free plan involves no charge and hence no refund is applicable.